Team One LA, a high-performance creative agency with serious technical ambitions, found themselves in a familiar spot: scaling internal and client-facing software systems faster than their infrastructure could support. Manual deploys, brittle workflows, and reactive incident response were slowing progress and increasing risk. They needed experienced engineers who could stabilize and scale operations—without building a whole new team.
We dropped in cleanly, operating as an embedded cloud and DevOps partner. First, we evaluated and hardened Team One’s cloud environments—improving security posture, automating infrastructure with Terraform, and reducing cloud drift. Then we streamlined their CI/CD pipelines, enabling smoother deployments and clearer rollback paths. Finally, we built out reliability layers: on-call support strategies, monitoring/alerting systems, and incident response playbooks. We weren’t just fireproofing—we were future-proofing.
• Hardened cloud infrastructure with improved security, automation, and observability • Designed and deployed scalable CI/CD workflows for faster, safer delivery • Brought SRE principles into Team One’s dev culture—without adding friction • Improved recovery time, deployment confidence, and operational clarity • Supported both internal and client-facing systems across multiple environments Team One moved from “barely keeping up” to “ship-ready and stable.”
“CONFLICT brought the speed of a startup and the maturity of an ops team that’s been through the fire. They didn’t just make our systems more stable—they made our engineers more confident. It was clean, fast, and dead-on.” — Technical Director, Team One LA Through friction, we engineered reliability at scale.
