Introduction (Client & Context)

As a global eCommerce infrastructure provider, Zonos constantly explores ways to meet merchants where they already are. One high-upside opportunity? A native WooCommerce plugin—simple to install, tightly integrated, and capable of unlocking new SMB customers. But building it would take time their core teams didn’t have. They needed a stealth team who could ship it end-to-end, off the critical path.

The CONFLICT Approach

We treated this like a skunkworks initiative. Quiet. Autonomous. Focused. We scoped the requirements with Zonos leadership, then handled the rest—plugin architecture, UX design, API integration, sandbox testing, documentation, and release. The plugin integrates directly with Zonos APIs to enable cross-border shipping calculations inside WooCommerce, with a seamless merchant experience. Built with WordPress/PHP best practices and maintainability in mind, the plugin shipped cleanly, without bugs or drama. Zonos got to test a bet, expand reach, and launch new value—without touching their roadmap.

Results & Impact

• Fully designed, developed, and deployed WooCommerce plugin • Accelerated time-to-market for a strategic integration initiative • Plugin integrates cleanly with Zonos APIs and merchant workflows • Launched with full test coverage, config flexibility, and easy upgrades • Zero lift from Zonos’s internal engineering teams Skunkworks done right—quiet execution, high impact.

Conclusion & Testimonial Quote

“The Woo plugin was a strategic bet—and CONFLICT made it real. They scoped it, built it, and shipped it without ever slowing down our core teams. We woke up one day and it was live.” — Senior Engineering Manager at Zonos Through friction, we engineered new reach.